Frequently Asked Questions
Everything you need to know about your WHOOPEA shopping experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location but generally arrive within 10-15 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
How do I find the right size?
Every product page includes a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as fit can vary between slim and oversized styles.
What payment methods do you accept?
WHOOPEA accepts all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my order in real-time?
Yes! Once your order ships, you will receive an email with a tracking number and a link to our tracking page where you can monitor your package's journey.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we vet all our manufacturing partners for fair labor practices.